Business Service Administrator - Glasgow

Ryden is a leading independent firm of surveyors specialising in all aspects of commercial property advice. Headquartered in Scotland, we have over 140 colleagues working across offices in Edinburgh, Glasgow, Aberdeen, Leeds, London and Manchester. We strive to create a dynamic, engaging and collaborative working environment for all our team because we firmly believe that our people are crucial to the success and growth of Ryden.

We have an opportunity in our Glasgow office for a Business Services Administrator. This role is pivotal to the success of our office as you will be part of the team who makes sure our surveyors have what they need to deliver a great service to our clients.

Key accountabilities of the role:

• Updating and managing our CRM system
• Typing, proofing and editing
• Preparation of tender documents and client presentations
• Collation of information for bids
• Setting up new clients in SAGE
• Answer team and office calls
• Meet and greet clients
• Liaising with other departments in Ryden e.g. finance, IT, marketing
• Working with the marketing team to create social media posts and issue digital campaigns
• Invoice generation
• Support the RMP and marketing team with social and charitable events
• Set up meeting room and arrange catering for client and partner meetings
• Diary management
• Arrange inspections
• Booking team travel
• Covering for other administrators during period of holiday and absence

Key skills required:

• You will be personable, friendly and keen to help
• Excellent written and verbal communication skills
• Be organised and help your colleagues to be too
• Skilled typist
• Ability to use Publisher and be familiar with email software and a CRM system
• Client focused
• Experience and knowledge of social media and digital marketing would be advantageous

We want to give you the tools to be the best you can be. Our benefits include private health care, pension contribution, generous holiday allowance, access to 24/7 counselling through our employee assistance programme and daily support and guidance.

We know the world of work has changed and we want to ensure that there is a balance. Culture is important to us and nothing beats face time with our colleagues, but we are actively promoting different work patterns that work for our teams both personally and professionally.

Please submit a CV and covering letter to Jennifer.marshall@ryden.co.uk.